One of the key areas we focus on is front desk support. We recognize that the front desk is often the first point of contact for patients, and creating a comfortable and efficient environment is essential for a successful dental practice. Our team provides in-depth training and coaching to ensure that your front desk staff is well-prepared to handle any situation that may arise. From managing appointment scheduling to handling patient inquiries, our training programs equip your team with the necessary skills to provide exceptional customer service.

In addition to training and coaching, we also offer services that can help alleviate the paperwork burden on your front desk staff. Our team can take care of all insurance eligibility verification and update relevant information in your office's management software. By outsourcing these tasks to our experienced team, you can save time and resources, allowing your front desk staff to focus on providing quality care to your patients.

Furthermore, we offer comprehensive training for treatment coordinators, who play a crucial role in ensuring that treatment plans are communicated effectively to patients. Our training programs cover topics such as treatment presentation techniques, insurance coverage explanation, and financial arrangement strategies. With our guidance, your treatment coordinators will enhance their skills in patient communication, leading to improved case acceptance rates and ultimately increasing your practice's revenue.